Christmas & New Year Postage
New Year - Wednesday is a Bank Holiday and no orders will be made or posted on that day
Christmas - The webshop will remain open buy no orders will be fulfilled between 20th - 30th December
Most orders are handmade and are will be posted within 1 Week.
BCL27 is a one person business and so at busier times this can take a little longer, I will always do my best to get orders posted as fast as possible.
Personalised prints are posted within 1-2 Weeks.
If you have an item you need for a specific date or occasion please contact me and I will try to work with you to accommodate this.
We'll let you know when your order is on the way. UK orders are sent via Royal Mail Second Class and our international orders with Royal Mail Airmail.
International shipping is not tracked and can sometimes take a little while. For example, USA and Canada can take about 4 weeks from dispatch. However, it's usually much quicker - between 7 and 10 days.
There is an optional upgrade for tracking to be added to postage.
Please email firstname.lastname@example.org if you have any questions.
I'm sure that you will love your artwork however, non-personalised products can be returned in their original condition. Please get in touch within 28 days of purchase to arrange this.
Personalised art is non-returnable. This doesn't affect any of your statutory rights.
For international buyers - please be aware that there can be customs charges that you might have to pay. Though unusual, it is possible for customs to sometimes hold parcels up to a few weeks.